Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit a report, or contact us for support.

• Personal information (name, email address, phone number)
• Business information (for specialists and treatment centers)
• Location data (when reporting outbreaks)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you technical notices and support messages
• Respond to your comments and questions
• Connect you with lice treatment specialists
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With specialists when you request their services
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@liceaware.com
Phone: 1-800-LICE-AWARE